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Customs Corner

Nigeria Customs Server Problem Didn’t Stall Transactions

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Nigeria Customs Server

Nigeria Customs Server Problem Didn’t Stall Transactions

The Nigeria Customs Service over the weekend said its server problem did not cause any major delay in importers and freight forwarders transactions as earlier reported.

Speaking on the issue, Uche Ejesieme, Customs Public Relations Officer for Tincan Island Port in Lagos, described the scanner issue as one not under the service purview.

Ejesieme said Webb Fontaine and Interswitch were contracted to handle that aspect of the service operations.

At Apapa, Tincan Port, Ports Terminal Multiservices Limited (PTML), and Kirikiri Lighter Terminal (KLT) Commands of Customs, port users were seen working normally in line with the various COVID-19 prevention protocols and guidelines without complaints about server breakdown.

 

He added that slight hitches experienced in the course of processing transactions only resulted in minor delays as engineers working for the service providers were on ground to address the issue. Ejesieme also said alternative channels were provided to ensure that the brief hitch never stretched long. He confirmed that the NCS has more than one method of data transmission.

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“Once in a while, as it’s possible with any human endeavor or arrangements, to experience slight challenges. Sometimes, it could be due to the weather condition for one or two hours, but the good thing about it is that engineers are on ground to quickly attend to any technical complaints identified at the CPC…”

They are like resident officers in our CPC always ready to swing into action to rectify technical issues whenever they are called upon.

“ It has not delayed transactions to the extent that jobs could not be exited. For instance in Tincan Port here, if the server is down in Port and Cargo Terminal, you can come to CPC to release the consignment. If you have issues in SCOA terminal, you can come to TICT to release.

“So we have multiple options to facilitate trade. We have never had reason to wait for days to release consignments. We have other platforms and alternatives we use in handling such issues,” he said.

Nkeiru Nwala , Customs PRO at Apapa Port who described the Nigeria Customs Server breakdowns as minor issues that were attended to within a short period.

Dr. Eugene Nweke a freight forwarder and immediate past National President of Association of Government Approved Freight Forwarders (NAGAFF) attributed the minor failure to weather conditions.

According to him, no system is perfect and issues associated with weather conditions are acts of God that shouldn’t be blamed on anyone.

Nweke said if the complaints were serious enough to disrupt transactions, freight forwarders and licensed customs agents would have protested at the ports.

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Customs Corner

Nigeria Customs Service Reaffirms Commitment to Gender Equality in Decision-Making

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Author: Bashir Muhammad.

The Nigeria Customs Service (NCS) has reiterated its dedication to promoting gender equality in decision-making processes as part of its efforts to combat gender discrimination and gender-based violence.

At a capacity-building workshop on gender inclusivity, co-organized by the World Customs Organization (WCO) and the NCS in Abuja on Monday, April 22, 2024, the Comptroller-General of Customs, Bashir Adewale Adeniyi, reaffirmed his commitment to fostering a gender-inclusive environment within the service.

Acting Deputy Comptroller-General of Customs, Caroline Niagwan, represented the CGC at the event, where she emphasised the need for clear policies and procedures to address gender discrimination, harassment, and biases within the NCS.

“Our aim is to create a workplace where everyone has equal opportunities to grow and contribute to the service’s success, regardless of gender,” the CGC said. “We are committed to addressing gender discrimination, harassment, and biases within our ranks, and we will work tirelessly to ensure that our policies and practices reflect this commitment.”

The workshop brought together customs officials, gender experts, and stakeholders to discuss strategies for promoting gender inclusivity and addressing gender-based violence in the workplace.

With this reaffirmed commitment, the NCS demonstrates its dedication to creating a more inclusive and equitable work environment where all employees can thrive and reach their full potential.

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Customs Corner

ACG Swomen Charges Trained Officers on Weapon Handling to Remain Worthy Ambassadors Customs

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Author: Ibe Wada.

The Zonal Coordinator in charge of Zone A, ACG Hammi Swomen, has charged over 60 officers to remain worthy ambassadors of the Nigeria Customs Service as they concluded an intensive training on weapon handling.

Swomen, who also represented the Comptroller-General of Customs, Bashir Adewale Adeniyi, MFR, made this remark on Friday, 19 April 2024, during the passing out Ceremony of Officers of the Federal Operation Unit, Zone A, who were trained on weapon handling at the Customs Training College, Ikeja, Lagos.

Expressing appreciation for the dedication of all involved, Swomen emphasised the significance of the training in enriching the Nigeria Customs Service.

He said, “This is a wonderful milestone, not just for the Zone but the entire service. It is a message we would carry far and wide”.

With retirement on the horizon, Swomen expressed confidence in the Service’s future, stating, “My primary constituency, NCS, is moving to greater heights.” He urged the trained officers to positively influence their colleagues as a way of renewing their commitment to the Service.

Addressing pressmen on how the training would contribute to the general goal and mission of the Service, he said, “It is all-encompassing, ranging from how they deal with members of the public to carrying out operational affairs and others. They had classroom work, study tour to Seme checkpoints and went for shooting range too”.

Highlighting the comprehensive nature of the training, which addressed challenges faced by Customs Officers in the field, Outgoing Federal Operations Unit Comptroller Hussein Ejubunu remarked, “It behoves on the leadership to ensure that training and retraining of personnel is done as and when due. This crop of Officers were posted to the Zone and my Command and I felt the need for them to be retrained on weapon handling as this has become a challenge”.

“It is an indication that the Service will still go places and that we have competent trainers in the NCS that can train our men. I have no doubt in me with the present crop of Officers that are passing out today”. He acknowledged.

Commandant of Customs Training College, Ikeja, DC Haniel Hadison, expressed gratitude to the CGC for the opportunity to conduct the one-month training on weapon handling.

Hadison emphasised the effectiveness of the modules covered, noting, “In the course of this training, we did not experience any casualty.”

Hadison highlighted its significance in addressing operational challenges faced by Customs Officers, from engaging with the public to executing operational affairs effectively.

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Customs Corner

CGC Adeniyi Meets NFIU DG, Reiterates Commitment to Enhance Border Security

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Author: Muhammad Bashir.

The Comptroller-General of Customs (CGC), Bashir Adeniyi, had on Tuesday, 16 April 2024, received in audience the Nigerian Financial Intelligence Unit (NFIU) delegation, led by Director General Hafsat Bakari, at the Service’s Headquarters in Abuja.

CGC Adeniyi’s meeting with DG Bakari centred around sealing a strong partnership that will enable the two agencies to take measures of enhancing border security through intensifying onslaught against smugglers and money launderers and other terrorism financing activities.

The CGC, while addressing the NFIU officials, congratulated DG Bakari for her appointment to head the organisation. He expressed Nigeria Customs Service’s commitment to support NFIU by way of establishing a joint team that will be tasked to address some pressing issues.

“I want to wish you a successful tenure. I see, through your passion, your commitment to Project Nigeria, and I also see the collaborative spirit that you brought on board. These are all things that I share also because I believe that we can draw strength from each other, assist ourselves, and get things done.” the CGC said.

“We need to form an internal team that will be drawn up from our side to review those outstanding issues so that we begin to see, in a determined effort, what we can do,” he added.

Speaking earlier, the NFIU Director-General, Hafsat Bakari, applauded the NCS’s resilient commitment to safeguarding Nigerian borders, particularly in combating smuggling activities.

Emphasising the importance of information sharing, Mrs Bakari highlighted that her visit to the Headquarters of the Nigeria Customs Service is to establish a cordial relationship with the service in intelligence sharing.

She said, “We recognise the vital role of the NCS in protecting Nigeria’s borders, preventing the smuggling of illicit goods, but also in ensuring that those who import goods into our country pay the appropriate fees and levies that are due to the federal government.”

According to her, the ultimate goal of the NFIU was to ensure the safety and prosperity of Nigeria, adding that “we want to make sure that we have efficient systems processes and technologies in place to identify the smuggling of currency and other high-value items.

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